Home Depot: New Hire Communication

Topics: Customer service, Audience, Communication Pages: 3 (567 words) Published: April 13, 2015
 New Hire Communication Assignment Communicating at Home Depot The company has a plan to install hire new staff to install curtain rods. This requires expert guidance on kitchen modeling; hence the company to hire a new staff in order to provide a helping hand. In addition, the co-founders, Arthur Blank and Bernie Marcus have to design a retail culture to tackle the Home Depot improvement and repair projects by hiring contractors. In addition, the company has realized the need to serve the needs of professional contractors. In addition, the company has over 1,500 stores across the United States, Canada, Puerto Rico, and the United States. The future success of the company in centered on its ability to communicate effectively with employees, customers, as well as, suppliers. Therefore, to keep the operations running smoothly, the company’s managers need to establish good relationships with three audiences. First the company must find out what each audience needs in order to establish a good working relationship with all the three audiences. In addition, they must find out what each audience needs to know and to determine the right way to communicate the information. For instance, before home Depot stores can stoke a new product, the company must analyze the needs of its audiences and plan appropriate messages for each one of them. On the other hand, it is the responsibility of the management to assess the demands of the clients, educate the employees concerning product use and to serve the vendors who will have to deliver the right amount of products in a timely manner. Planning effective messages may not be as difficult when the managers opened their first four stores. Hence working in the stores each day, the managers personally trained the employees and assisted the customers in finding the right tools and supplies for their projects and deal directly with every suppliers. The company...

Cited: Bovée, Courtland L, and John V. Thill. Business Communication Today. , 2016. Print.
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