Coursework 1 Neg

Topics: Conflict Pages: 8 (919 words) Published: April 13, 2015


Conflict Is Not Only A Positive Force, But is Absolutely
Necessary For Effective Group Performance

Diana Campbell

Portmore Community College

Ms. S. Robinson

HRMT4801

November 8, 2013

Table of Contents
What is Conflict1
Types of Conflict 2
Causes of Group Conflict2
Advantages of Functional Conflict3
Example of A Positive Conflict………………..………………………………………… 4

Solutions to Group Conflict…………………………………………………………… 4

Conclusion………………………………………………………………………………. 5 Reference ………………………………………………………………………………. 6

What is Conflict

Conflict is not only a positive force, but is absolutely necessary for effective group performance. The first thing that comes to one’s mind when they hear the word conflict is war or violence. The bible states that God made us in his own likeness, but he also made us unique and unlike any one else and for this reason there are times when we disagree. Conflict is a part or fact of life and it is experienced everyday in our lives. It exists because of a lack of respect or trust for one another’s view or needs and persons need to realize that our views and opinions will differ from others. Oxford Dictionary states that, “conflict is a serious disagreement or argument; it is also defined as an incompatibility between opinions, principles, etc.” In order to complete the work requirements in order to operate a business, relations between groups and or their respective members are often necessary. This is done in order to accomplish the organization's goals and objectives, and as a result conflict can occur.

Conflict acts as an antidote for groupthink, this is where different . It doesn't allow the group passively to approve decisions that may be based on weak assumptions, inadequate consideration of relevant alternatives and or other debilities. Functional conflict is considered positive as it enhances performance and identifies weaknesses. It is also considered to be constructive when it improves the quality of decisions, stimulates creativity and innovation, encourages interest and curiosity among group members, provides the medium through which problems can be aired and tensions released, and promotes an environment of self-evaluation and change. Conflict is encouraged by the interactionist approach on the basis that a cooperative group that is harmonious, peaceful and tranquil, is able to become stagnant, boring, and nonresponsive to needs for change and innovation. This approach encourages group leaders to maintain an ongoing minimum level of conflict keeping the group creative, self critical and doable. An example of group conflict is the Types of Conflict

There are two (2) types of conflict namely:-
Functional
Dysfunctional.
Functional conflict results in positive benefits to individuals, a group, or the organization whilst dysfunctional conflict is confrontation or interaction between groups that harms the organization or hinders the achievement of goals or objectives. Causes of Group Conflict

One of the most important reasons for group conflict is the nature of the group. Other reasons may be goal differences, personality clashes, communication, to name a few. Reclassification of job descriptions, reorganization of the workplace along with the integration of services and facilities can be stressful to workers and create negative conflict as also individuals within groups that have inherent traits or social histories that impact group conflict. The effects of conflict, whether functional or dysfunctional, can be far-reaching. Functional conflict creates positive outcomes, creates trust among employees and the organization. It increases the involvement of those who view the subject of the conflict as important and stimulates new ideas and suggestions for your business. Employees can grow and learn from each experience with functional conflicts. Below are some that can...

References: Oxford Dictionary
www.jamaicaobserver.com
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